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GDPR

General Data Protection Regulation (GDPR)

1. Data Controller

The processing of personal data collected on the sitewww.repetition.comis carried out by:

RÉPÉTITION SAS

Simplified joint-stock company with a capital of €1,000

Head office: 6 RUE D'ARMAILLE, 75017 PARIS

RCS: Paris no. 991122011

VAT number: FR19991122011

Phone: 07 82 00 37 90

Email: paul-loup@repetition.com

(hereinafter "RÉPÉTITION" or "we")

 

2. Purposes and legal bases of processing

RÉPÉTITION collects and processes your personal data for the following purposes:

Purpose of processing

Legal basis (Article 6 GDPR)

Management of orders, payments and deliveries

Performance of the contract

Customer service and after-sales service management

Performance of the contract

Sending transactional emails (confirmation, tracking, invoice)

Legitimate interest

Commercial prospecting and newsletters

Consent

Management of customer accounts and loyalty programmes

Performance of the contract

Statistical analysis and website improvement

Legitimate interest

Management of cookies and audience measurement

Consent

Compliance with legal obligations (invoicing, accounting, fraud)

Legal obligation

 

3. Data collected

RÉPÉTITION only collects data necessary for each purpose:

  • Identity data: name, first name, address, phone, email.
  • Transaction data: products purchased, amounts, means of payment.
  • Connection and browsing data: IP address, identifiers, logs, cookies.
  • After-sales service / warranty data: watch serial number, purchase date, repair history.

Bank data is processed only by our bank and is never stored by RÉPÉTITION.

 

4. Retention periods

Your personal data is retained for a limited period, proportionate to the purpose of the processing:

Type of data

Retention period

Order-related data

10 years (accounting obligation)

Customer data (account)

3 years after the last activity

Prospecting data (newsletter)

Until consent is withdrawn or 3 years after the last interaction

Technical data (cookies, logs)

Maximum 13 months

After-sales service / warranty data

5 years after the end of the warranty

 

5. Recipients of the data

Personal data may only be transmitted to:

  • the internal teams of RÉPÉTITION (customer service, billing, marketing);
  • to technical or logistical service providers (host, carrier, payment service provider, approved repair workshop);
  • to administrative or judicial authorities when required by law.

No data is sold or transferred to third parties for commercial purposes.

 

6. Data Security

RÉPÉTITION implements all appropriate technical and organisational measures to ensure the security and confidentiality of your data:

  • SSL/TLS encryption for communications;
  • hosting in France or within the European Union;
  • restricted access to data;
  • regular backups and continuous monitoring.

 

7. Transfer outside the European Union

In principle, your data is hosted and processed within the European Union.

If a transfer to a third country were to take place (e.g. mailing service provider), it would be governed by standard contractual clauses from the European Commission ensuring an adequate level of protection.

 

8. Your Rights

In accordance with the GDPR and the Data Protection Act, you have the following rights:

  • Right of access: to obtain a copy of your data.
  • Right of rectification: to correct inaccurate data.
  • Right of erasure (‘right to be forgotten’).
  • Right to object: to refuse certain processing (e.g. marketing).
  • Right to restriction of processing.
  • Right to data portability: to receive your data in a structured format.

To exercise your rights, contact:

paul-loup@répétition.com

or by post:

RÉPÉTITION – 6 RUE D'ARMAILLE, 75017 PARIS

RÉPÉTITION commits to responding within a maximum of one month.

You can also file a complaint with the CNIL (www.cnil.fr).

 

9. Cookies

The site uses cookies and trackers for:

  • the proper functioning of the site (essential cookies);
  • measuring audience and performance (Google Analytics, etc.);
  • customising content and offers (marketing cookies).

A consent banner allows the visitor to accept or refuse all or part of the cookies.

Consent remains valid for a maximum period of 13 months.

 

10. Newsletter and marketing

By ticking the box provided for this purpose or by voluntarily entering his email address, the Client agrees to receive communications from RÉPÉTITION.

He can unsubscribe at any time by clicking on the link in each email or by sending a request to paul-loup@répétition.com.

 

11. Policy modification

RÉPÉTITION reserves the right to modify this Privacy Policy at any time.

The applicable version is the one in effect on the day of the site consultation.

 

12. Contact

by email: paul-loup@répétition.com

by phone: 07 82 00 37 90